Outlook.com

Previously “Hotmail”, “Live”, “Windows Live” and “MSN”…

In the new Outlook.com you must click the Wait it’s safe link if you find emails incorrectly identified as spam.

Entering the email contact in the address book or contacts no longer whitelists the sender.

To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:

– Check the Junk folder. If you see the Support email in your Inbox
– Open the email from Support…
– Click the “Wait it’s safe” link
– Mark Sender as “Wait it’s safe!

Answers Mode Contact Email (info@answersmode.com )
To: answersmode@outlook.com

Microsoft SmartScreen marked this message as junk and we’ll delete it after ten days.
Wait, it’s safe! | I’m not sure. Let me check

Manually Add to Safe List or White List

1. – Click gear the icon on the top right.
2. – Select Options in the drop down list.
3. – On the Options page under Preventing junk email click Safe and blocked senders
4. – Click the link Safe senders on the next page.
5. – Enter the email address info@answersmode.com  in the text box.
6. – Click Add to list
7. – Support will now be added to your list of Safe senders
8. – Emails added to your Safe senders will not be delivered by mistake to your Junk folder.

Outlook 2003, Outlook 2016 and Outlook Office 365
– To add Support to you list of “Safe senders” on Outlook:

1. – Right click our email in your Inbox email list pane.
2. – On the menu displayed move your mouse over or tap Junk
3. – Click or tap on Never block sender in the menu that rolls out.
4. – The resulting popup will say:
5. – “The sender of the selected message has been added to your Safe Senders List.”
6. – Click OK
7. To add sender to address book:

– Open the email
– Right click on the from address
– Choose Add to contacts option