RE: What to do if the HP Printer keeps turning off?
When the HP Printer turns off unexpectedly, it will not respond to any printer jobs or commands. You can refer to the suggestions given below to HP Printer turning off unexpectedly:
- Change the energy settings and check the ‘Auto Power Off’ feature.
- Restart your HP Printer to fix minor connectivity errors.
- Visit the official HP website and update your HP Printer firmware.
- Reconnect the power cable and plug the printer directly into the power outlet
- Try replacing the power module on your HP Printer to make sure the power supply is steady.
If you need help implementing the steps mentioned above, you can always call the HP Printer support and ask for additional technical assistance.
When there are multiple devices plugged into your printer, it may lose power and turn off. Check whether the USB cable runs directly from your PC to the printer, or try a different cable if available. If the printer is connected to a USB hub, disconnect the hub and then connect directly to the computer and printer.
Regards,
