What happens when you send food back at a restaurant?

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Thanks for your questions. I think this questions “What happens when you send food back at a restaurant?” is very important for all like yours.
Here I’m trying to give your answers in brief.

It depends. If it hit the table and the customer touched it – like for example, the customer took a bite and then said, “I don’t think this is what I ordered.” – it will be thrown away. On the other hand, if the server went to put it down on the table and the customer say, “That’s not what I ordered,” and the server says, “Oh gee, you’re right, I’ll run right back and get you what you asked for… Well, then I’m not going to send it back out to a table, because that would be wrong, but there’s nothing wrong with the food, so I usually give it to the dishwasher, if he/she wants it. Otherwise, there’s a table in the kitchen were staff meal goes, and I’ll put it on there. Someone will eat it, sometimes the whole crew will peck at it over a period of an hour or so, and then what’s left gets tossed.

The same is true for something like an overcooked steak. Yea, we don’t like overcooked steak in kitchens, but we like it a lot more than no steak at all. Steak is expensive, so if a steak goes up in the pass and I can see it’s overcooked, I’ll tell the cook to refire a new steak, and to cook it properly this time. The overcooked steak will be held back, and I’ll see if I can find a place to sell it. Maybe there’s a ticket that’s just come through calling for a steak cooked more than the first customer had requested. In that case, I’ll sell the steak that is overcooked to the new customer who will consider it perfect. There’s only so long I can hold it though, as eventually it’s going to either get cold – if not under a heat lamp – or over cooked – it is under a heat lamp. When the window closes to sell the steak I give it to the dishwasher. The dishwasher always wants steak.

If the dish is sent back because the guest didn’t like it, I make them something else. ONCE! I understand that sometimes people don’t like things, because it’s just not to their liking, but I’m not going to cook dish after dish because someone can’t choose what the hell they like. One time I had a seafood pasta dish come back because the guest said it had a bad taste. It was clearly on the menu that the dish contained saffron. I offered to make something else, but she wanted the same thing prepared again, and this time, “Cooked properly.” Well, OK. I made it again, this time doing it myself, and she didn’t like it. I asked if she disliked saffron, she said she didn’t know what it was, but she was sure my seafood was spoiled! (Oh no you didn’t!!!!!! ) So I brought the tin of saffron out for her to smell, and then she agreed that was what she didn’t like. Then she began to tell me how I was a bad chef for using that ingredient which “is disgusting!” Then she wanted the dish prepared again, without saffron. I declined. Yea, that was ten years ago, and I’m still talking shit about her while smoking in the alley.

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Default Answered on April 30, 2017.
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Thanks for your questions. I think this questions “What happens when you send food back at a restaurant?” is very important for all like yours.
Here I’m trying to give your answers in brief.

Anything. Nothing. The overwhelming majority of the time, whatever is wrong gets corrected, or at least the attempt at correction the problem is made. For instance, I ordered surf-n-turf at a chain seafood restaurant, steak medium rare. I returned the steak thrice, it was well done, medium well, then charred. Same thing happened at my favorite local chain.

During high school, I worked at a fast food restaurant. Returned food might be eaten by employees and a new order made correctly; it may be corrected, adding or subtracting whatever was wrong; or, depending on where the supervisor/manager was located at the time, who else was working, and an employee’s mood, I’ve seen things done that caused me to stop eating fast food…fake sneezing on it, dropping in on the floor then back on the grill before serving it, and much worse.

I shared my favorite story in another post, I’ll share it here, too. A guy that lived in my dorm used to manage a store for a national pizza chain. He opened one Saturday morning, took an order, made the pizza, then passed it off for delivery. 30 minutes later the customer returned the pizza, claiming it wasn’t what she ordered. “Ma’am, I read the order back to you on the phone and you agreed it was correct”, he said. “ I don’t care, it wasn’t what I ordered, and I want to see the manager”, she responded. “I am the manager, I’ll see that it’s perfect this time!”, he said.

So he took her order again, which turned out to be exactly the same order she placed by phone and received by delivery. He walked to the back, grabbed the dough, and took it to the restroom, where he proceeded to wipe the rim of the toilet bowl with the dough. He placed them placed it on the counter, washed his hands, then made the woman’s order using that dough. He later received a comment card from the customer stating it was the best pizza she’d ever tasted.

Thanks for your questions. If you find this answer is useful for you then share with your friends on facebook, twitter and google plus. If you do not get your answer clearly then ask me again below or comment on my answers.
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Brong Answered on April 30, 2017.
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Thanks for your questions. I think this questions “What happens when you send food back at a restaurant?” is very important for all like yours.
Here I’m trying to give your answers in brief.

This happened at La Sandia in Tysons Corner mall outside DC once my female offspring and that I stopped sure lunch. I used to be served the incorrect meal.

Knowing I am at risk of senior moments and not sometimes too fussy concerning what I order, I’ve in all probability consumed several wrong meals over the years, e.g. did I actually order the trout rather than the sole? this point I used to be served one thing I knew I would not have ordered, my female offspring checked out it and same “That’s not what you ordered,” and therefore the waiter in agreement as presently as he took another cross-check it.

The waiter left the wrong meal on the table and ran back to the room to correct the error, popping out with the right order five minutes later. The waiter notes we have a tendency to square measure liberal to relish the wrong meal at no charge further as our correct meals.

Now my female offspring and that i have 3 complete meals on the table. we have a tendency to eat our correct meals that were particular and over ample, eat the wrong meal untouched. The waiter asks if he will box that up for U.S.A., however, we have a tendency to decline to know we have a tendency to would not get the picture into an electric refrigerator for several hours and we’re not very fascinated by that dish to start with.

I asked the waiter if he could not provides it to the employees (i.e. busboys, dishwashers) since it absolutely was utterly untouched. He hesitated for simply a flash before trusting that (a) the employees wasn’t allowed to eat till 4:00, many hours later, and (b) it absolutely was usually against policy. that the meal went into the trash.

Thanks for your questions. If you find this answer is useful for you then share with your friends on facebook, twitter and google plus. If you do not get your answer clearly then ask me again below or comment on my answers.
If you have any questions, please feel free to ask me here.

Brong Answered on April 30, 2017.
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